Question 1

When are my weekly timesheets due?

Accepted Answer

All timesheets are due each Monday by 5 PM CST. If your timesheets are not submitted, you run the risk of not getting paid for your shifts. If you have any issues submitting your timecard or clocking in/out, please contact your recruiter.

Question 2

How often will I get paid?

Accepted Answer

You will be paid weekly on Fridays.    Our pay week starts on Sunday and ends on Saturday, as long as your timesheets are submitted prior to our deadline of Mondays at 5 PM, you will get paid the following Friday.

Question 3

Who can sign to verify my timecards?

Accepted Answer

Your timesheet can be signed by any supervisor or charge nurse at the facility.

Question 4

Can I sign my own timecard?

Accepted Answer

No. All timecards must be approved by your supervisor at the facility. Self-signed timecards will not be paid out unless they were already approved and discussed between GrapeTree and your facility. Ask your recruiter if you’re not sure about prior approval!

Question 5

What if no one is available to sign my timecard?

Accepted Answer

If no one is available to sign your timesheet, please let your recruiter know so we can try to help. If it is outside of our regular business hours and you can’t reach them, send them an email and we can request approval the following day.

Question 6

Can I pick up overtime shifts while on a contract?

Accepted Answer

Yes! However, always alert your recruiter when you pick up an overtime shift. All overtime must be approved in order to be paid on time.

Question 7

What if I don't meet my guaranteed hours for the week?

Accepted Answer

You have guaranteed hours outlined in your contract. If you do not get your full hours in a week due to the facility canceling or requesting that you leave early, please let your recruiter know!    If you volunteer to leave early or mutually agree to any cancelled time, the guarantee will not apply and you may lose a portion of your housing and per diem reimbursements.

Question 8

Can I pick up per diem shifts while on a travel contract?

Accepted Answer

Yes! If you’re looking for extra hours, your contracted facility might have the option for overtime. Check with a scheduler and let your recruiter know that you're interested! If they do not have extra hours, reach out to your recruiter to see if we can find you per diem at other local facilities.

Question 9

I have another question that isn't listed here. Who can I reach out to?

Accepted Answer

Our team is always here to help. Please reach out to your recruiter or to our Payroll Department at (712) 336-0800 extension 2747 with any additional questions you have!

CONTACT US

(712) 336-0800

Frequently Asked Questions About Travel Nursing

Travel Nursing FAQs

Travel Payroll FAQs

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